Supply Chain

The mission of the Supply Chain Department is to provide hospital departments with direction, support and guidelines for the efficient management of supplies, service and equipment from acquisition to disposition. Through the acquisition review process, analyzes each transaction request to ensure that the acquisition has been properly approved and that the acquisition is managed efficiently and economically.

Supplier Guidelines

All sales representatives are required to register prior to coming onsite and who physically conduct business on the St. Clair Health campus. The registration provides Supply Chain Management with the information about the St. Clair Health department(s) with which business will be conducted and the type of work being administered while on campus.

Regisration is to be completed through Green Security, a third-party vendor management system. To allow time for credential processing, representatives should create and update their Green Security account at least five business days before coming on campus.

Representatives who have not yet registered with Green Security need to complete the registration process by:

  • Visiting the registration website.
  • Completing the online registration form.
  • Paying the registration fee (if required) by credit card. This fee varies based on the areas that the representative visits at St. Clair Health and the membership options selected. Representatives who already have a Green Security account should add St. Clair Health to their list of hospitals and complete the requirements.
  • Should scrubs be required, the purchase of scrub credits must be completed as well prior to entry into the perioperative areas of the hospital.

Sales Contact and Inquiries

St. Clair Health requires that all salespersons follow the policy regarding appropriate time spent on the St. Clair Health Campus.

  • You are required to schedule an appointment with the appropriate manager whenever you visit. If you are contacted by a physician or a physician’s office requesting the use of your product for a scheduled procedure, you must contact the department manager before bringing the product to the department.
  • You are not permitted to approach physicians at the Hospital or Dunlap Family Outpatient Center regarding products without authorization by appropriate personnel.
  • Public areas should not be used as a means to conduct business or contact Hospital employees and physicians. Detailing of vendors’ products for private physicians use is not permitted on the Hospital premises. 

Supplier Diversity

St. Clair Health recognizes that diverse firms enhance the supply chain and increase the competitive advantage in the market place. This implies the assumption that any such diverse business shall have the required qualifications to bid for the provision of goods and services. Our goal as an organization is not only to be “best in class,” but to create a Supplier Diversity Program that is recognized among nationally and internationally renowned health systems and the larger business community.