Quality Improvement

An important message from our Chief Medical Officer and Associate Chief Medical Officer:

At St. Clair Hospital, we pride ourselves on our commitment to delivering the highest quality of care to our patients and their families. This is achieved through teamwork, collaboration, and a dedication to providing compassionate care.  We also are proud members of a prestigious clinical collaboration with Mayo Clinic. For additional information click here.

Our 2,500 employees and 550 physicians share a common goal: uphold a culture that fosters and supports optimal patient care. To ensure we do not lose sight of our goal, we have developed systems and processes that promote feedback and opportunity for continual review.  We are constantly re-assessing our practices to ensure we deliver care that is current, cost-effective, and that achieves the best possible outcomes and experience for our patients.

Patients and their families are some of the most important members of the care team.  If you have suggestions, comments, or questions, please email [email protected]This email is monitored by a member of our Quality Team, who will respond within 1 business day.


John T. Sullivan, M.D., Senior Vice President and Chief Medical Officer

Gena M. Walker, M.D., Associate Chief Medical Officer

Our Commitment to our Patients

At St. Clair, we recognize the importance of providing HIGH VALUE, QUALITY CARE. In order to achieve this, our approach includes three key priorities:

  1. Evidence-Based Medicine: We utilize evidence-based practices (treatments that have been proven effective) to provide our patients the right care, in the right setting, at the right time.

  2. Team-Based Care: Patients at St. Clair are cared for by a team of professionals from multiple disciplines who work together to deliver personalized care to each individual patient.

  3. Patient and Family Engagement: Patients and their families are essential members of the healthcare team. Together we will achieve the best possible health outcomes.


Quality Outcomes

Discover more about St. Clair’s quality outcomes by visiting their website and exploring other reputable sources that provide detailed information on quality and safety measurements for health systems.

Awards & Accolades

St. Clair is renowned for its compassionate care and exceptional safety standards. Explore our accolades and awards to see our achievements over the years.